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Get in Touch
FAQ
Frequently asked questions
General
What kind of work does Czarina Wilson create?Czarina Wilson creates original fashion, textile art and one-off pieces, with a strong focus on fabric, construction, storytelling and contemporary Pacific design.Are the garments one of a kind?Many garments and textile pieces are one-off or produced in very limited numbers. Availability will be noted on each product or portfolio listing.Can I purchase work directly from the website?Selected ready-made pieces may be available to purchase through the website. Other work may be displayed as part of the portfolio only.Do you accept custom orders?No. Custom orders are not currently available due to existing projects and time commitments.Do you offer alterations?No. Alteration services are not available.What sizes are available?Sizing varies depending on the garment and design. Measurements and fit information will be included with each available piece where possible.Do you ship within New Zealand?Yes. Available pieces can be shipped throughout New Zealand. Shipping costs and delivery details will be shown at checkout.Do you ship internationally?International shipping may be available for selected pieces. Please get in touch before purchasing to confirm shipping options and costs.How should I care for my garment or textile piece?Care instructions will vary depending on the materials and construction used. Specific care information will be included with each piece.Are returns or exchanges accepted?Returns and exchanges are considered in line with the website terms and New Zealand consumer law. One-off and limited pieces may not be eligible for change-of-mind returns.Are you available for collaborations, exhibitions or media opportunities?Yes. Enquiries relating to collaborations, exhibitions, styling, press, interviews and selected creative projects are welcome through the contact page.Where can I view your previous work?Previous collections, garments, textile pieces and creative projects can be viewed through the portfolio and press sections of the website.How can I get in touch?Please use the contact page for general, media, collaboration and professional enquiries.
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